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The New Science of Customer RelationshipsA practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One to One Promise with AI is a science based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne guide you through the technology and tools you
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The New Science of Customer Relationships
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